Privacy Policy — Rose Cottage
Last updated: 8/12/2025
Rose Cottage Foods is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law (GDPR & the Data Protection Act 2018).
1. Information We Collect
We only collect personal information that you choose to provide to us through our website Contact Form.
This may include:
- Name
- Email address
- Phone number (if provided)
- Any message or enquiry you submit
We do not collect any financial information, and we do not sell products online.
2. How We Use Your Information
We use your information to:
- Respond to your enquiry
- Provide customer service
- Manage and improve our website
We do not use your information for marketing unless you have explicitly given us permission.
3. Legal Basis for Processing
We process your personal information based on:
- Legitimate Interests – replying to your message or enquiry
- Consent – when you choose to provide information via the form
4. How Long We Keep Your Information
We keep your enquiry and contact details only for as long as necessary to respond and maintain records of correspondence.
We do not keep your personal information longer than required.
5. Sharing Your Information
We do not sell or share your personal information with third parties, except:
- Website hosting provider (for secure site operation)
- Email service provider (to deliver your message)
These providers are GDPR-compliant and only process data on our behalf.
We will never share your information for marketing purposes.
6. Cookies & Website Analytics
Our website may use basic cookies or analytics tools to help us understand website traffic and improve performance.
These may collect anonymous information such as:
- Pages visited
- Time spent on the site
- Browser or device type
No personally identifiable information is collected through analytics.
You can manage or disable cookies through your browser settings.
7. Keeping Your Information Secure
We take appropriate technical and organisational measures to protect your personal information, including secure servers and restricted access.
However, no system is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing in certain circumstances
- Withdraw consent (where consent was given)
To exercise any of these rights, please contact us using the details below.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, you can contact us at:
sales@rosecottagebutchers.co.uk
01377 25730710. Changes to This Privacy Policy
We may update this policy occasionally. Any changes will be posted on this page with an updated revision date.